General Questions

1. How do I place an order?

You can contact us via our website, email, or social media to discuss your project. Once we finalize the details, we’ll provide an estimate and instructions for shipping your materials.

2. Do you require a deposit?

Yes, we require a deposit of half of the quoted estimate at the beginning of the job. The remaining balance is due upon completion before shipping.

3. Do you accept local drop-offs and pickups?

Yes! If you’re local, we can arrange a drop-off and pickup time. Please contact us in advance to schedule.

Custom Memory Quilts

4. What types of fabric can be used for memory quilts?

We can use a variety of fabrics, including cotton, flannel, denim, dress shirts, T-shirts, baby clothes, and more. If you’re unsure whether your fabric is suitable, just ask!

5. How many clothing items do I need for a quilt?

The number of items depends on the quilt size and fabric type. A throw-size quilt (50”x60”) typically requires 10-15 adult shirts or a mix of smaller pieces.

6. Can I choose the design and colors?

Yes! We will work with you to create a quilt that reflects your vision. If you have specific preferences, let us know. Otherwise, we can recommend patterns and color schemes.

7. How long does it take to make a memory quilt?

Turnaround times vary based on demand and complexity. For quilts made from scratch, our turnaround time is approximately six months. If you have an earlier deadline, we will do our best to accommodate your request—please contact us to discuss availability.

8. When should I place my order for a Christmas quilt?

We generally stop taking Christmas quilt orders in August to ensure enough time for completion and delivery. If you need a quilt for the holidays, we recommend placing your order as early as possible.

9. How many T-shirts or sweatshirts do I need for a quilt?

For a throw-size (50"x60") T-shirt quilt, you’ll need approximately 15-20 adult T-shirts. If you’re using sweatshirts, you may need fewer, as they take up more space. If you’re interested in a different size, we can help determine how many shirts you’ll need.

Long-Arm Quilting Services

10. What types of long-arm quilting do you offer?

We provide edge-to-edge quilting and custom quilting. Edge-to-edge quilting is a continuous design across the quilt, while custom quilting features more detailed, unique patterns.

11. How much does long-arm quilting cost?

• Edge-to-edge quilting: Starting at $0.03 per square inch

• Custom quilting: Pricing is determined by design complexity.

12. What batting do you offer?

We carry cotton, wool, and a poly/cotton blend. You may also provide your own batting if preferred.

13. Can you provide backing fabric?

Yes! We offer quilt backing fabric for an additional cost. If you provide your own, it must be at least six inches larger than the quilt top on all four sides.

14. Do you offer binding services?

Yes, we offer machine binding for an additional fee. If you prefer to bind your quilt yourself, we also offer trimming services to square it up before returning it to you.

15. How long does long-arm quilting take?

• Edge-to-edge quilting: Turnaround time is approximately six weeks.

• Custom quilting: Turnaround time depends on the complexity and density of the design.

Signature Quilts

16. How does a signature quilt work?

Guests at your event write messages on fabric squares, which we later assemble into a quilt. These quilts are popular for weddings, baby showers, retirements, and reunions.

17. How much do signature quilts cost?

Pricing is determined by quantity and size of squares. Contact us to discuss your needs!

18. Do I need to provide my own fabric squares for a signature quilt?

We can provide your cut squares, or you can supply them to reduce shipping costs between us. If you’re providing your own, we recommend using a charm pack (pre-cut 5.5-inch squares). Charm packs come in a variety of colors and patterns, making them a great option for signature quilts.

For the best results, we suggest choosing a fabric that isn't too busy, so the messages remain clearly visible and readable once written and sewn into the quilt.

19. Is there anything guests should keep in mind when signing the fabric squares?

Yes! If using our prepared squares, remind your guests to leave at least a half-inch of space on all four sides of the square when writing their message. This ensures that their words won’t be lost in the seams when the quilt is assembled.

Memory Teddy Bears & Stuffed Animals

20. What kind of clothing can be used for a Memory Teddy Bear?

We can use baby clothes, flannel shirts, uniforms, T-shirts, or other sentimental fabrics.

21. How much do Memory Teddy Bears cost?

Memory Teddy Bears are $80 each, with customization options available.

22. Can I request embroidery on my teddy bear?

Yes! We offer custom embroidery (names, dates, or special messages) for an additional fee.

Other Services

23. What other services do you offer?

In addition to quilts, we offer:

• Pillow Shams: Custom-made to match your quilt or decor, with fabric and embroidery options.

• Landscape Quilts: Scenic quilted art pieces that capture nature’s beauty, fully customizable.

• Wall Hangings: Quilted decor pieces in various sizes and patterns, with optional embroidery.

• Pet Memorial Quilts & Pillows: Made from your fur baby’s belongings, with personalized embroidery options.

• Quilt Repair & Restoration: Repairing worn or damaged quilts and recreating quilts too damaged to restore.

• Quilt Recreation from Photos: Recreating a lost quilt from a photo, capturing its original design and details.

Shipping & Payment

24. How do I ship my fabric or quilt top to you?

You can ship your materials to our provided address. We recommend using a trackable shipping method to ensure safe delivery.

25. How much is return shipping?

Return shipping is included in your final estimate—no unexpected costs! We generally ship via UPS, but if you have a preferred carrier (USPS, FedEx, etc.), let us know.

26. What payment methods do you accept?

We accept Venmo, PayPal, Zelle, check, or cash.

27. Do you offer gift certificates?

Yes! We offer gift certificates for any of our quilting services. These make great gifts for birthdays, weddings, and memorials.

Still Have Questions?

If you don’t see your question here, feel free to contact us! We’re happy to help.

Frequently Asked Questions (FAQ)